Product designer working at the intersection of user needs and product strategy.

I design insight-led experiences for the software behind everyday retail.

Selected Works

A closer look at how these products came together, from why to what, and how they’re used in stores worldwide.

Selected Works

A closer look at how these products came together, from why to what, and how they’re used in stores worldwide.

Delivering self-service branding for retailers, and finding out what stands between the MVP and real enterprise adoption.
Branding Retail Touchpoints

Back Office Web

Delivering self-service branding for retailers, and finding out what stands between the MVP and real enterprise adoption.
Branding Retail Touchpoints

Back Office Web

Independence at self-checkout for shoppers with vision loss, built on their mental models rather than our assumptions.
Rethinking Accessible Navigation

Self-checkout Kiosk

Independence at self-checkout for shoppers with vision loss, built on their mental models rather than our assumptions.
Rethinking Accessible Navigation

Self-checkout Kiosk

Customer-driven features, designed as product capability rather than one-off requests.
Shaping Retailer Requests Into Capability

Self-checkout Kiosk

Customer-driven features, designed as product capability rather than one-off requests.
Shaping Retailer Requests Into Capability

Self-checkout Kiosk

Rethinking the self-checkout form factor for markets that have not asked for it yet, with scalability and ecosystem consistency as the goal.
Scaling Layout for a New Form Factor

Self-checkout Kiosk

Rethinking the self-checkout form factor for markets that have not asked for it yet, with scalability and ecosystem consistency as the goal.
Scaling Layout for a New Form Factor

Self-checkout Kiosk

About Me

About Me

Addie Benson

While figuring out what I wanted to pursue, I spent a long time assuming I would have to choose between creatively making things and solving technical problems. User experience design turned out to be the field where both are required to make products people can actually use.

Today I design self-checkout software at NCR Voyix, working across retailer, shopper, and attendant facing experiences, including accessibility features that led to two patent applications. I’m passionate about talking to users and customers, and I like the problems that sit between what’s possible and what’s worth building. I do my best work alongside other designers, where a second perspective usually finds what the first one missed.

Outside work you’ll find me at the pottery studio, planning my next trip, or finding a new way to stay active.

Product Designer II

NCR Voyix

2024 - Present

Product Designer II

NCR Voyix

2024 - Present

Workshop Facilitator

SCAD Alumni Mentor

2024 - Present

Workshop Facilitator

SCAD Alumni Mentor

2024 - Present

Product Designer I

NCR Voyix

2022-2024

Product Designer I

NCR Voyix

2022-2024

Product Designer Internship

NCR Corporation

2021

Product Designer Internship

NCR Corporation

2021

User Experience Designer

SCADpro x HP, Adobe, Intel, Nvidia

2021

User Experience Designer

SCADpro x HP, Adobe, Intel, Nvidia

2021